Multi-Family Learning and Development Trainer

US-MD-Laurel
2 months ago
Job ID
3866
Category
Marketing/Training
# Positions
1
Type
Regular Full-Time

Overview

Field Trainer

 

The Field Trainer reports to the Vice President of Training and is responsible for administering, organizing, and conducting classroom and on-the-job training and development for all Morgan team members as needed.  This individual will focus on teaching specific areas of knowledge and on-the-job capabilities needed for the various company positions. Training and development to include: new hire orientation, change management initiatives, skill building, training workshops, and customer service program, and safety programs. He/She must represent the company in its relations with residents, employees and vendors and reflect the attitudes, policies and general personality of the company.

 

PRIMARY RESPONSIBILITIES:

  • Train new hires as well as current employees.
  • Identify and assess training needs within the company.
  • Meet with managers and supervisors to ascertain needs.
  • Conduct surveys for needs as well as follow up with employees.
  • Train employees for specific jobs and be flexible to adjust training based on audience needs.
  • Develop, organize, conduct and evaluate training programs.
  • Create teaching materials and learning literature.
  • Teach skills such as computer applications, phone systems, product use, policies and procedures, planning, customer service, revenue mgmt, and financial reporting.
  • Direct structured learning experiences.
  • Hold meetings and presentations on learning material.
  • Plan, organize, and implement a range of training activities.
  • Help employees improve upon or enhance existing skills.
  • Develop programs that groom lower-level employees for management positions.
  • Evaluate training effectiveness.
  • Modify training programs.
  • Design apprenticeship, internship programs.
  • Create monitored simulations and problem-solving scenarios.
  • Create interactive, multimedia presentations.
  • Hold workshops and lectures.

QUALIFICATIONS:

  • Bachelor's degree (B. A.) from four-year College or university and three+ years related experience and/or training; or equivalent combination of education and experience.
  • Industry related experience in Real Estate or Hospitality preferred.
  • Overnight business travel as high as 50% required.
  • This is a field-based position. Primarily based in Pennsylvania
  • Previous demonstrated training experience preferred.
  • Experience in creating and conducting public presentations.
  • Exceptional organizational and planning skills.

BENEFITS:

  • Employee referral payment program
  • Educational Enhancement Program
  • Medical, Dental, and Vision benefits
  • Life/AD&D Insurance
  • Long and short term disability
  • Retirement Plan - 401(k) Plan
  • Discount on an apartment with any one of our properties
  • Free access to pool and fitness center
  • Discount on PC Richards Appliances
  • Discount on Verizon wireless products/phone plans
  • Discounts on CDW Computer Centers products

If you are a person who finds satisfaction in working with employees to improve their knowledge and performance, this is the position for you. Welcome home!

 

#CB

 

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