What you will be doing:
The Rent Collections Specialist performs all activities related to rent collections and security deposit refunds. Apartment rentals, move-ins and lease renewals as needed. Interacts directly with current residents to achieve minimum delinquency, and as needed prospective and current residents to achieve maximum occupancy.
What we’ll expect from you:
- Responsible for preparing and delivering letters to residents to encourage payment of delinquent accounts.
- Confers with customer in attempt to determine reason for overdue payment, reviewing terms of the contract with resident.
- Contacts delinquent account customer by mail/telephone/in person daily
- Records information about financial status of resident and status of collection efforts in accordance to SSOP guidelines
- Responsible for filing non-payment cases, warrants for restitution, and scheduling evictions with the County Sheriff and eviction crews
- Receives payments and posts amount paid to residents account daily
- Process security deposit refunds within SSOP guidelines.
- Responsible for month end report
- Responsible for maintaining, filing and storing all departmental documents (batches, month end, filing suits, move outs, etc)
- Performs all activities related to apartment rentals, move-ins, and lease renewals as needed.
- Adheres to federal and state Fair Housing Laws as well as all company policies.
- Supports team in achieving the goals of the property.
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Sales and/or Customer Service training required
- Flexibility with hours and days worked
- Strong organizational skills and attention to detail
The Benefits of Employment:
- 20% Rent Discount
- Property Staff Shared Renewal Commissions
- Leasing Commissions
- $300 Morgan Essentials – paid quarterly
- Employee referral payment program
- Educational Enhancement Program
- Medical, Dental, and Vision benefits
- Life/AD&D Insurance
- Long and short term disability
- Retirement Plan - 401(k) Plan
- Free access to pool and fitness center
- Additional employee discounts available
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in King of Prussia, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 95,000 units located in 19 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships and proven operational expertise.
Learn more about Morgan Properties at www.morganproperties.com.
